Shipping policy

Shipping Coverage

  • Primary shipping: United Kingdom
  • International shipping available
  • Customers responsible for international shipping fees and potential customs/import charges

Shipping Methods

  • Carrier: Evri
  • Delivery Time: Within 48 hours (UK)
  • Order Processing: Same day for orders placed before 6pm
  • Tracking: Automatic email notifications provided

Shipping Costs
UK Shipping: 

  • Free shipping on all orders
  • No minimum purchase required

International Shipping:

  • Fees calculated at checkout
  • Customer responsible for shipping costs
  • Customer responsible for any customs or import fees

Track Your Order
Once your order is dispatched, you will receive:

  • Confirmation email
  • Tracking number
  • Link to Evri tracking portal

Tracking information will be sent via email once your order has been dispatched.

Delivery Times

  • UK orders: Within 48 hours
  • Orders placed before 6pm: Processed same day
  • International delivery times vary by destination

Subscription Orders

  • Free shipping included
  • Same delivery terms as standard orders

International Customers

  • Shipping available to multiple countries
  • Exact shipping rates displayed during checkout
  • Import/customs fees are customer's responsibility

Customer Support

For any questions about delivery, contact our customer service team at support@hydratebuddy.co.uk

Shipping Limitations

  • Delivery only to addresses accepted by Evri
  • No P.O. Boxes
  • Delivery times may vary for international orders